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From357US$ /night
Check-in
22Mar2026Select date
Check-out
23Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Overview & Features

Blvd Kukulkan Km. 11.5 Zona Hotelera, Cancun, Mexico, 77500
-
Near Chac Mool Beach
Great
8.8
9.4
/10
4.5
4.4
/5

Amenities

Hyatt Zilara Cancun offers a premium all-inclusive experience with extensive amenities catering to adult guests. The Grand Pool Complex includes several infinity pools, swim-up bars, and cabanas providing a luxurious oasis by the sea. Additional facilities include a state-of-the-art fitness center and vibrant entertainment options such as nightly shows and themed parties.

Rooms

The hotel features 307 oceanfront suites, each designed for exceptional comfort and relaxation. Each suite includes a private balcony or terrace with stunning Caribbean views. The swim-up suites provide direct pool access, enhancing the luxury experience for guests.

Dining

Dining options at Hyatt Zilara Cancun include 8 gourmet restaurants serving a variety of cuisine, from traditional Mexican to Asian fusion. The hotel also offers 24-hour room service, allowing guests to enjoy meals in the comfort of their suites. Specialty dining experiences, such as teppanyaki and beachfront dining, contribute to unique culinary offerings.

Wellness

Zilara Spa at Hyatt Zilara Cancun provides a range of wellness treatments, including massages and beauty therapies using natural ingredients. Guests can also enjoy a full-service salon and fitness classes, including yoga and Pilates. The spa facilities feature hydrotherapy circuits and tranquility areas for relaxation.

Location

Located along the stunning shores of Cancun, Hyatt Zilara offers direct access to pristine beaches and the Caribbean Sea. The hotel is conveniently situated just a short drive from local attractions, shopping, and nightlife in the Cancun area. Guests can explore nearby cultural sites, including ancient Mayan ruins and natural parks.

Highlights

Location: Direct access to pristine beaches

Rooms: 307 oceanfront suites with private balconies

Dining: 8 gourmet restaurants offering diverse cuisine

Wellness: Zilara Spa with hydrotherapy circuits

Entertainment: Nightly shows and themed parties

“This adults-only escape, right in Cancun's hotel zone, understands its audience: luxury without pretense. Every suite faces the ocean, Jacuzzis beckon, and the all-inclusive plan seems to genuinely include everything you could want. I especially appreciate the focus on experiences, from Mayan spa treatments to lively nightly entertainment.”
Hotel logo
Edward HayesEditor-in-Chief at Beachresort
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Pick the Room Type That Suits You

Choose from spacious beach suites, family rooms, or cosy couples’ retreats with perks like breakfast and free cancellation
King Suite Ocean View Swim Up
2 persons
855 sq. feet 
1 King-size bed
Shower
Balcony
Junior King Suite
2 persons
660 sq. feet 
1 King-size bed
Shower
Balcony
Junior Suite Double Bed
2 persons
660 sq. feet 
2 Double beds
Shower
Balcony
Junior King Suite Oceanfront
2 persons
660 sq. feet 
1 King-size bed
Shower
Balcony
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Facilities

Enjoy comfortable stays and unforgettable experiences at our beach resorts
Facilities: Perfect
9.0/10Review score

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Adults only
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Billiard tables
  • Darts
  • Table tennis
  • Yoga class
  • Sports trainer
  • Aerobics

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Beauty treatment
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Curtains
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Dining Onsite

Hyatt Zilara Cancun invites guests to indulge in a delightful culinary experience across its six specialty restaurants and vibrant coffee shop. Each venue showcases a unique blend of Mexican and international flavors, offering breathtaking ocean views, intimate settings, and al fresco dining options that celebrate the art of food.
Hyatt Zilara Cancun (Adults Only) Restaurant photo The photo shows a bright and airy restaurant with large arched windows offering a stunning view of a tropical beach. The interior is decorated in a warm, inviting style with white walls, dark wooden furniture, and pops of red in the chairs and napkin
Hyatt Zilara Cancun (Adults Only) Restaurant photo The photo shows a long, elegant dining table set for a formal dinner in a restaurant. The table is made of dark wood and is covered with a white runner. On either side of the runner, there are rows of brown wooden chairs. 

The table is set with whit
Hyatt Zilara Cancun (Adults Only) Restaurant photo The photo shows the interior of a restaurant with a warm and inviting atmosphere. The walls are painted a vibrant yellow, creating a cheerful ambiance. Exposed wooden beams run across the ceiling, adding a rustic touch. 

The seating area features se

Cuisine Gallery

International buffet
Ambiance
Set against a backdrop of lush gardens, this inviting space combines indoor elegance with outdoor charm.
Key Offerings
An expansive international buffet, live cooking stations featuring fresh, local ingredients, and themed dining nights.
Reservation
Recommended
Open for breakfast and dinner; hours vary.

Mexican Fiesta

Traditional Mexican
Ambiance
Vibrant and colorful decor, perfect for embracing the lively spirit of Mexican culture.
Key Offerings
Authentic tacos, enchiladas, and a variety of salsas paired with refreshing margaritas.
Reservation
Not needed
Open for dinner; hours vary.

Sea Breeze Grill

Casual beachside dining
Ambiance
Relaxed and breezy, with ocean views and an open-air setting that invites guests to unwind.
Key Offerings
Fresh seafood dishes, grilled meats, and signature cocktails served poolside.
Reservation
Not needed
Open for lunch and snacks throughout the day; hours vary.

The Asian Breeze

Asian fusion
Ambiance
A serene environment accentuated by soft lighting and contemporary decor, ideal for intimate dining.
Key Offerings
Sushi, dim sum, and a range of Asian-inspired entrees showcasing bold flavors.
Reservation
Recommended
Open for dinner; hours vary.

Steakhouse

Grill and steak
Ambiance
Sophisticated and warm, featuring leather accents and a refined atmosphere for a perfect dinner date.
Key Offerings
Prime cuts of beef, freshly prepared sides, and an extensive wine selection.
Reservation
Recommended
Open for dinner; hours vary.

Café Zilara

Coffee shop and casual dining
Ambiance
A cozy spot with a relaxed vibe, ideal for a light meal or a sweet treat any time of day.
Key Offerings
Artisan coffee, pastries, and quick bites, perfect for an afternoon pick-me-up.
Reservation
Not needed
Open throughout the day; hours vary.

Location & Nearby Attractions

Blvd Kukulkan Km. 11.5 Zona Hotelera, Cancun, Mexico, 77500
Map view
Blvd Kukulkan Km. 11.5 Zona Hotelera, Cancun, Mexico, 77500
Nearby
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
700 ft
Shopping Area
Flamingo Mall
1000 ft
Blvd. Kukulcan
Parque Ventura Cancun
700 ft
Restaurants
Bubba Gump Shrimp Co
400 ft
Flamingo Mall Boulevard Kukulcán km 11.5
Maria Marie Restaurant
200 ft
Kukulkan Km 11.5 Hotel Zone The Royal
Lorenzillo's
800 ft
Blvd. Kukulcan km 10.5 Zona Hotelera
Asiana
400 ft
Avenida Kukulkan Km 11.5
Bubba Gump
500 ft
Carretera Cancun-Chetumal Km 22 Cancun Airport
Varenna
700 ft
Blvd Kukulcan Km 12.5
Hong Kong
700 ft
Blvd Kukulkan Km 9
Come'n Eat
700 ft
Blvd Kukulcan km 12.5
La Mesa del Pescador
700 ft
Boulevard Kukulcan Km 13
La Pizza
700 ft
Bulevard Kukulcan km. 9 Local 1 Pasaje Turistico
Bungee Bar
700 ft
Blvd. Kukulcan
Explore Cancun
Explore Cancun's Best
Top Attractions
Activities
Dining
Entertainment
Museo de Arte Popular Mexicano
3 minutes' walk
Museum showcasing traditional Mexican folk art. It offers rotating exhibits and frequently hosts local events.
Flamingo Mall
4 minutes' walk
A shopping center featuring local and international brands, dining options, and entertainment like a cinema.
Yamil Lu'um Archeological Site
15 minutes' walk
A small archaeological site with ancient ruins and stunning views, perfect for photography and history buffs.
Interactive Aquarium
17 minutes' walk
Family-friendly aquarium with hands-on exhibits, interactive experiences, and educational programs about marine life.
Water Park at The Grand
8 minutes' walk
A thrilling water park with slides and pools, offering exhilarating fun for all ages. Seasonal booking recommended.
Yoga Classes
8 minutes' drive
Serene yoga studios nearby offering classes in various styles. Great for relaxation and rejuvenation after adventures.
Bubba Gump Shrimp Co
2 minutes' walk
Casual dining featuring seafood and American cuisine in a fun, themed atmosphere. Vegetarian options available.
Maria Marie Restaurant
1 minute' walk
Charming bistro serving fusion Mexican and French dishes, with an emphasis on fresh, local ingredients. Reservations recommended.
Lorenzillo's
3 minutes' walk
Renowned seafood restaurant known for its lobster dishes and gorgeous lagoon views. Popular for special occasions.
Coco Bongo
25 minutes' walk
Famous nightclub with elaborate shows, live music, and a vibrant atmosphere. Must-see for nightlife enthusiasts.
The City Nightclub
20 minutes' walk
Large nightclub featuring top DJs and themed parties. Great for dancing the night away in a lively setting.
Getting around beach destinations
City Centre
Cancun16 min  ·  6.4 mi
Airports
Cancun International Airport (CUN)32 min  ·  13.2 mi
Isla Mujeres, Quintana Roo (ISJ)42 min  ·  17.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
All visitors are offered a continental breakfast for a fee. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
8
Number of rooms:
310
Former name
The Royal Cancun

Guest Ratings & Coastal Resort Reviews

See What Past Guests Had to Say About Their Stay
Review score
Based on 833 verified reviews
9.2/10
Perfect
91%
Recommend
Breakfast
8.4/10
Cleanliness
9.2/10
Comfort
9.4/10
Facilities
9.0/10
Free Wi-Fi
8.6/10
Location
9.5/10
Paid Wi-Fi
5.2/10
Staff
9.4/10
Value for money
8.4/10
Pros
Excellent restaurants
Daily activities
Kind staff
Cons
Extra charges
Guest reviews
based on 531 reviews
8.8/10
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